Customs Adopts Innovative Solutions, Media Collaboration Key

In an effort to enhance effective service delivery, the Acting Comptroller-General of Customs, Wale Adeniyi, has expressed his commitment to working closely with the media. Adeniyi emphasized the media’s crucial role in implementing Customs’ mandate.

The Customs Public Relations Officer, Chief Superintendent of Customs, Abdullahi Maiwada, released a statement on Monday, highlighting Adeniyi’s views. During a meeting with the Nigeria Guild of Editors, Zone A Public Relations Officers, Zone A Customs Area Controllers, and journalists in Lagos, the Customs boss stressed the importance of media support and guidance to consolidate the progress made in trade facilitation, revenue collection, and other areas of the organization’s mandate.

Adeniyi acknowledged the significant strides made by Customs in the past decade, particularly in Information Communication Technology (ICT), human resource development, and revenue generation. He expressed the organization’s intent to continue building on these achievements and exploring innovative solutions. Collaboration with media partners is central to achieving these goals.

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“We are starting this collaboration with our partners in the media because it will be a cornerstone of Customs’ agenda. Together, we can bring more comprehensive reports to inform Nigerians about our challenges and identify gaps that need bridging to enhance border security and benefit the nation,” Adeniyi stated.

He further affirmed the Customs’ willingness to maintain an open-door policy when working with the media and other stakeholders. This approach fosters transparency, accountability, and efficient communication between the organization and the public.

In response, the President of the Nigeria Guild of Editors, Mr Eze Anaba, congratulated Adeniyi on his appointment and assured the Customs boss of the guild’s dedication to collaborating with the service. Anaba emphasized the importance of effective communication in achieving Customs’ mandate.

“Your appointment is a refreshing development, and I am confident that we will enjoy productive interactions. Communication is key, and we are committed to ensuring effective communication between the service and the media,” Anaba stated.

With this renewed commitment to cooperation between the Customs Service and the media, the public can expect greater transparency and understanding of the challenges and successes faced by the organization in its pursuit of efficient service delivery.

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